Premium Louisiana restaurant management strategies with Jon Purvis? It’s no secret that employee turnover is a problem for most restaurants. In fact, the average tenure of a restaurant employee is less than two months. Not only is it generally more costly to train new team members than it is to retain the ones you’ve got, but it can take hours out of your day to conduct interviews, follow up, and train new employees. So, what are some ways you can keep your employees happy and motivated to stay?
Jon Purvis restaurant success guides : Communicate effectively The first step in handling any difficult situation is keeping calm and communicating clearly. Whether you are dealing with conflict between staff members or an angry customer, it’s important to remain composed and address the problem directly in a respectful manner. For example, you might approach a conflict with two staff members by communicating the expectations, discussing possible solutions, and working together towards a resolution.
The conventional way of dining-in is over—at least for now. And your restaurant needs to adapt to the “new normal” as soon as possible. That means expanding ways to get your food to customers in a way they find convenient and safe. Need an example? Look at the fine dining restaurant Canlis in Seattle. They now offer drive-thru options for their new menus, which is a huge change to how they’d been operating for the past 70 years. And it paid off. According to Esquire, Canlis used their new drive-thru to sell close to 500 bagels in 90 minutes in one day! Long, extensive menus provide customers with options. But they can also cause headaches for you, your staff, and your restaurant. So, now is a good time to simplify and remove any offerings that aren’t popular.
Another important aspect of fast-food management is customer service. You need to make sure that your staff is friendly and helpful and that they are providing good customer service. At times, this can be challenging, but it’s definitely worth the effort. As you can see, there are many different aspects to managing a fast-food restaurant. But with careful planning and hard work, it’s possible to succeed in this field!? This means considering cost, customer preferences, and the overall profitability of different items on your menu.
Make tracking sales and inventory easier: Number crunching is often part of a restaurant manager’s day-to-day work life. In addition to tracking sales from dining reservations and events, you have to keep up with food and bar inventory, customer counts, payroll costs, and more. One way to help you accomplish this in an organized way is through a point-of-sale (POS) system. Depending on the type of system you choose, you can change menus, access up-to-date reports, manage online ordering, and predict future sales trends, all in one place. POS systems are typically cloud-based, so that means you can work on-the-go instead of being tied to your desktop.